Frequently Asked Questions
Everything you need to know about our 100% vegan and climate-compensated beauty products.
Are Maria Nila products 100% vegan?
Yes, all Maria Nila products are 100% vegan and certified by PETA, Leaping Bunny, and the Vegan Society. We never use animal-derived ingredients in our formulations.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our customer service team to initiate a return label.
Are your products safe for color-treated hair?
Absolutely. All our hair care ranges include a Color Guard Complex that protects hair from UV radiation and free radicals, ensuring your color stays vibrant for longer.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Klarna, and Apple Pay.
Do you offer climate-compensated shipping?
Yes, we are committed to sustainability. We climate-compensate the CO2 emissions for all our packaging and shipping processes through our partnership with Plan Vivo.